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Shipping Policy
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Mobile Home Parts Store ships by FedEx, UPS and LTL Freight Carriers (large trucks). Approximate ship time is stated on each product page. |
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Service Options
FedEx and UPS: Estimated shipping times are stated on each product page. |
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- Ground Service: Your order will be delivered to your shipping address 3 - 7 business days (Monday thru Friday) after it has been processed
- 3 Day Select: Your order will be delivered to your shipping address 3 business days (Monday thru Friday) after it has been processed.
- 2nd Day Air: Your order will be delivered to your shipping address 2 business days (Monday thru Friday) after it has been processed.
- Next Day Air: Your order is delivered to your shipping address the next business day (Monday thru Friday) after it has been processed.
Note: Orders placed after 12:00 noon on Friday - Sunday will not be shipped until the next business day.
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LTL Freight (Large Trucks): Estimated shipping times are stated on each product page.
Your order will be delivered 7 - 10 business days (Monday thru Friday) after it has been processed. Exceptions: You will be informed of the approximate arrival time on product(s) considered special order items at the time your order is placed.
Note: Oversize items such as doors, bathtubs, furnaces, etc. must be shipped by LTL Freight. Anytime an oversize item is ordered all other items in the order will be shipped by the same method. |
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Shipping Locations
To expedite delivery, your order may ship from different locations, so you may receive multiple packages. There will be no additional shipping charges. You also may not receive tracking information if we ship direct from a manufacturer or vendor. |
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Shipping Rates
Online Orders: As part of the checkout process, you will be provided with shipping rates based on the ship to state and zip code. Shipping rates will change depending upon the weight, size and type of products you have ordered. To check a shipping rate before checkout, add the product to the basket, when the page reloads a mini basket will appear on the page, click "shipping rates" and when the small screen pops up enter your state and zip code and click update.
Phone Orders: Some products may not be available for purchase online due to size and weight. Please call Toll Free 1-888-277-7220 for a shipping rate. |
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Order Tracking
Online orders: You may return to our online store anytime and check the status of your order (ship date, carrier and tracking information) by clicking TRACK ORDER on the navagation bar.
Phone Orders: Email our customer service department for tracking information. |
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Damaged Merchandise
Please inspect your package(s) before signing the release. Once you have signed the release, you have accepted the goods in their current condition. If the goods are damaged, you should refuse to sign the release. If your merchandise is damaged, please call customer service Toll Free at 1-888-277-7220. Per your request, we will send you a replacement or cancel your order.
Note: We do not replace or refund damaged merchandise if it has been installed. |
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Disclosure
Shipping charges are calculated in real time based upon current rates by the freight carriers. Rates may change from time to time due to fuel surcharges and rate increases by the carrier. |
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